ebpSource referenced as a key component of Virgin Media O2's Customer Focus on the Digital Payment Journey
London, UK ... 2nd November 2023
ebpSource is proud to have had its work as a "main, strategic digital
billing and payment partner" to Virgin Media O2 highlighted in a key Digital Payments Report for 2023. The report follows Virgin Media O2's customer focus on the digital payment journey.
Virgin Media O2 is incredibly influential — a name that can be seen across the UK. With 5.8 million fixed-line and 44 million mobile customers, the company’s four core products include television, broadband, landline and mobile. The company’s objective across these four products is to grow continuously with trends around the world, across the industry, and throughout its network of customers, old or new.
To support its digital billing and payment strategies, Virgin Media O2 "pays close attention to the approach of ebpSource, one of its main, strategic digital billing and payment partners ... capable of meeting the needs of the business around the clock."
Extracting from the report, David Cox – Payment Strategy Lead at Virgin Media O2 states:
"Our collaboration with ebpSource started from the early days and has evolved to support the extensive digitisation of the business across many areas of our digital domain; billing and payments being a key part of that journey strategically. They understand our business and how new technology needs to work within existing frameworks, business processes, technical processes and IT environments."
The full report and an accompanying video can be accessed online here:
* Virgin Media O2’s customer focus on the digital payment journey – Report
* Virgin Media O2’s customer focus on the digital payment journey – Video
ebpSource is thrilled to be recognised by such a prominent client for its efforts to support Virgin Media O2's continual digital billing and payment evolution.
About ebpSource (www.ebpsource.com)
ebpSource Limited is a leading fintech company that provides enterprise-grade billing and payment solutions to large telecoms, utilities and financial institutions worldwide. With its flagship product, ebpSourceOne, ebpSource has been empowering companies to streamline their billing and payment processes, enhance customer experience, and achieve operational efficiency since the 2000s.