Powering New Digital Contribution Payments for the National Insurance and Social Security Service of Barbados
London, UK ... 26th August 2026
ebpSource’s partnership with SurePay enables the National Insurance and Social Security Service of Barbados to expand digital payment options for self-employed contributors.
ebpSource is pleased to announce that its flagship ebpSourceOne® platform is powering a significant enhancement to the National Insurance and Social Security Service (NISSS) of Barbados, enabling self-employed contributors to make National Insurance payments through expanded digital payment channels.
Developed in partnership with SurePay, Barbados' leading electronic payment provider, the enhancement supports the National Insurance and Social Security Service's newly introduced flexible contribution programme, making it easier and more convenient for self-employed persons to remain current with their National Insurance contributions.
The initiative represents another important milestone in Barbados' continuing digital transformation, delivering secure, accessible and customer-centric payment services while strengthening the country's digital public infrastructure.
Built on ebpSourceOne® -- Digital Billing and Payment Orchestration Platform
SurePay leverages ebpSourceOne®, ebpSource's flagship enterprise digital billing and payment orchestration platform, as the foundation for delivering a regionalised payment solution tailored to the unique needs of the Caribbean. Designed specifically for governments, financial institutions, payment processors, telecoms and utility service providers, ebpSourceOne® enables organisations to rapidly introduce new payment services without replacing existing back-office systems.
Its modular, API-first architecture allows new payment channels, customer journeys and digital services to be deployed quickly while maintaining the security, resilience and scalability required for mission-critical payment environments.
Working closely with SurePay and NISSS, ebpSource provided the technology foundation that enables the rapid introduction of these enhanced payment capabilities while seamlessly integrating with existing operational systems.
“This initiative demonstrates how the strong partnership between SurePay and ebpSource, the maturity and flexibility of the ebpSourceOne® platform, and close collaboration with NISSS have combined to deliver meaningful digital transformation, making essential services more accessible and convenient for citizens.”
Anthony Yearwood, Director, SurePay
Delivering Better Outcomes for Citizens
The enhanced payment capabilities provide greater flexibility for self-employed contributors by expanding the ways in which National Insurance contributions can be made.
For NISSS, the initiative supports continued service modernisation, increased digital engagement and improved customer convenience while helping reduce barriers to timely contribution payments.
"Our collaboration with SurePay and ebpSource has been seamless from the outset, through integration, testing and launch. What has been most encouraging is the response from both our internal teams and the self-employed contributors who have already begun using the platform. The experience has been intuitive, accessible, and exactly what we envisioned when we set out to remove the barriers that have historically kept self-employed Barbadians from engaging with the National Insurance Scheme. This partnership reflects our commitment to meeting contributors where they are, and making it as easy as possible for every Barbadian who works for themselves to protect their future."
Ms. Frances Fontinelle-Walcott, Chief Operations Officer, National Insurance and Social Security Service
For SurePay, the enhancement further demonstrates its commitment to delivering innovative payment services that improve the everyday experience of citizens across Barbados and the wider region.
For ebpSource, the project reinforces the flexibility and maturity of the ebpSourceOne® platform in supporting complex national payment ecosystems.
"National payment modernisation is about far more than introducing another payment method," said John Di Sebastiano, Chief Revenue Officer of ebpSource.
"It requires technology that can integrate securely with existing infrastructure while giving organisations the flexibility to evolve as customer expectations change. We are proud that ebpSourceOne® continues to provide the enterprise platform that enables SurePay and the National Insurance and Social Security Service to deliver innovative digital services for the people of Barbados."
Continuing a Proven Partnership
The latest enhancement builds upon the long-standing collaboration between ebpSource and SurePay, whose payment platform—powered by ebpSourceOne®—has become one of the Caribbean's most successful electronic bill payment ecosystems.
Together, the organisations continue to support financial institutions, large billers, utilities, government agencies and commercial enterprises throughout the region with secure, resilient and highly configurable digital payment solutions that improve customer experience while simplifying payment operations.
As governments and financial institutions continue their digital transformation journeys, ebpSource remains committed to delivering enterprise technologies that enable organisations to modernise customer engagement without the cost and risk of replacing core systems.
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About ebpSource
ebpSource Limited is a leading fintech company that provides enterprise-grade billing and payment solutions to large telecoms, utilities, payment processors and financial institutions worldwide. With its flagship product, ebpSourceOne®, ebpSource has been empowering companies to streamline their billing and payment processes, enhance customer experience, and achieve operational efficiency for two decades.
About SurePay
SurePay is the Caribbean's leading electronic billing and payment provider, delivering secure payment services for banks, governments, utilities and businesses throughout the region. Through continuous innovation and strategic partnerships, SurePay enables organisations to improve payment accessibility, customer convenience and operational efficiency.
About the National Insurance and Social Security Service
The National Insurance and Social Security Service (NISSS) administers Barbados' National Insurance Scheme, providing essential social security services for employers, employees, self-employed persons and pensioners. Through continued investment in digital innovation, NISSS is enhancing the accessibility, efficiency and convenience of services for all Barbadians.